Please Read These Terms Before Using this Service.

Leo & Loy, LLC (“Leo & Loy” or “Company”) is an outplacement and career consulting services company, headquartered in Encinitas, California. By visiting or buying services at leoandloy.com or using Leo & Loy, LLC. services, you agree to the following terms and conditions and the general terms of use of our website. Your use of this website and any Leo & Loy services is also subject to our privacy policy and any additional conditions specific to that service.

NO DAMAGES

TO THE MAXIMUM EXTENT ALLOWED BY LAW, YOU AGREE THAT NEITHER THE COMPANY NOR ANY OF THE COMPANY’S OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, PARTNERS AND/OR SUPPLIERS WILL BE LIABLE TO YOU AND/OR ANY OTHER PERSON OR ENTITY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, SPECIAL, PUNITIVE OR INCIDENTAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, ATTORNEYS’ FEES, LOSS OF PRIVACY OR FOR FAILURE TO MEET ANY DUTY, INCLUDING, BUT NOT LIMITED TO, ANY DUTY OF GOOD FAITH, LACK OF NEGLIGENCE OR OF WORKMANLIKE EFFORT) WHATSOEVER THAT MAY ARISE OUT OF OR BE RELATED TO THE SITE, SERVICES, MATERIALS AND/OR APPLICATIONS AND/OR ANY RELATED INFORMATION, OR TO ANY BREACH OF THESE TERMS, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IN THE EVENT OF FAULT, TORT (INCLUDING NEGLIGENCE) OR STRICT OR PRODUCT LIABILITY. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH STATES, THE LIABILITY OF THE COMPANY WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW.  IN NO EVENT SHALL THE TOTAL DAMAGES, OF ALL TYPES, INCLUDING PUNITIVE DAMAGES, AGAINST THE COMPANY AND ITS OFFICERS, EMPLOYEES, AND CONTRACTORS BE GREATER THAN THE TOTAL AMOUNT OF MONEY YOU HAVE PAID TO THE COMPANY.

LINKS TO THIRD PARTY SITES

The Site and/or other correspondence that contains links to third party sites that are not under the control of the Company is not responsible for any content on any linked site. If you access a third-party site from the Site or other Leo & Loy correspondence, then you do so at your own risk. Company provides links only as a convenience and the inclusion of the link does not imply that Company endorses or accepts any responsibility for the content on those third-party sites. Additionally, your dealings with or participation in promotions of advertisers found on the Site, including payment and delivery of goods, and any other terms (such as warranties) are solely between you and such advertisers. You agree that Company shall not be responsible for any loss or damage of any sort relating to your dealings with such advertisers.

LINKS FROM THIRD PARTY SITES

If a third-party links to the Site, it is not necessarily an indication of an endorsement, authorization, sponsorship, affiliation, joint venture or partnership by or with the Company. In most cases, the Company is not even aware that a third party has linked to the Site. A third party website that links to the Site: (a) may link to, but not replicate, the Company’s content, (b) may not create a browser, border environment or frame the Company’s content, (c) may not imply that the Company is endorsing it or its products or services, (d) may not misrepresent its relationship with the Company, (e) may not present false or misleading information about the Company’s Applications or Services, (f) should not include content that could be construed as distasteful, offensive or controversial, and (g) should contain only content that is appropriate for all age groups.

YOUR DOCUMENTS

We will never share, sell, disclose, or otherwise use your personally identifiable information other than to provide you the services you have requested or to share additional products and/or services that Leo & Loy offers.  We do reserve the right to utilize format, style, and general appearance of finalized job search documents and to modify documents, social media profiles (which would always include removing personally identifiable information) to promote our services.

By purchasing a service from our site, you grant us a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to edit, modify, adapt, reproduce, publish, translate, create derivative works from, distribute, and display such content, minus any personally identifiable information. By posting or uploading documents, you represent and warrant that you own or otherwise control all of the rights to the content that you post or upload, that the content is accurate, that use of the content you supply does not violate this policy and will not cause injury to any person or entity, and that you will indemnify us for all claims resulting from content you supply.  We assume no responsibility or liability for any content posted or submitted by you or any other third party.

TESTIMONIAL SUBMISSION

If you submit a testimonial to us either through email, the Site, or another third party website, you agree, give permission, and grant any necessary license to us to use it, but you agree we are under no obligation to use any testimonial submitted. We may use testimonials in whole or in part. We reserve the right to review, correct grammatical or typing errors, and edit or summarize testimonials prior to use. If you do not agree with any of these conditions, do not submit a testimonial to us.

SATISFACTION GUARANTEE

We are committed to providing you with professionally written job search documents and coaching services that meet Leo & Loy’s own standards of excellence.  If you are not satisfied with the service you receive, please let us know and we will work to address your concern. You agree that by using our service, Leo & Loy DOES NOT guarantee interviews or job offers.  We will work with you to provide professionally written job search documents and coaching based on the information you share with us during the process and with consideration to our professional recommendations.  There is a 7-day revisions process which begins upon the delivery date of your first drafts.  You may request revisions during this 7-day timeframe that do not change the focus of your intended position or interests.  If additional requests are made beyond this 7-day revisions period, a fee may be charged at the sole discretion of the company.

REFUND POLICY

If you are unsatisfied with your order or experience, please email us at [email protected] regarding your concerns. Leo & Loy provides professional document writing and career coaching service. ALL SALES ARE FINAL SINCE A SERVICE IS BEING PERFORMED AND INTANGIBLE GOODS ARE SHARED VIA EMAIL AND PHONE. Like any writing project, there will likely be multiple drafts and revisions. Leo & Loy’s coaches will work with you until you are satisfied with your job search documents within the 7-day revision period previously mentioned. As a result, there are no refunds once the document writing and/or career coaching service has been purchased.

TERMS OF USE FOR Leo & Loy, LLC WEBSITE (www.leoandloy.com) COMMUNICATIONS WITH US

Except as indicated in a secure area of the Site, any information or communication, including but not limited to remarks, suggestions, ideas, questions, or comments, transmitted to Leo & Loy via the Site or Internet electronic mail, is the exclusive property of Leo & Loy and is not confidential. Leo & Loy CANNOT GUARANTEE THE CONFIDENTIALITY OF TRANSMISSIONS OVER THE INTERNET (UNLESS OTHERWISE INDICATED), INCLUDING ANY TRANSMISSION OF PERSONAL INFORMATION BY YOU TO Leo & Loy. Unless otherwise stated, Leo & Loy is entitled to use any information or communication submitted for any purpose without restriction (including but not limited to reproduction, publication, disclosure, broadcast, posting, and compilation of such information or communication or developing products and services incorporating the same) or compensation to the person sending the submission. The person sending such submission acknowledges the originality of any submission communicated to Leo & Loy and accepts entire responsibility for its accuracy, appropriateness, and legality (including without limitation compliance with any federal or state intellectual property statutes, regulations, and common law rules). It is our policy to respect the privacy of individuals who visit the Site. Our “Privacy Policy” is incorporated herein by reference. By accepting these Terms, you expressly consent to the use and disclosure of your personally identifiable and other information as described in the Privacy Policy. You represent and warrant to Leo & Loy that nothing submitted by you to “the Site” shall contain any content which (i) is harassing, libelous, defamatory, abusive, threatening, harmful, vulgar, obscene, profane, sexually oriented, racially offensive, inaccurate, or otherwise objectionable, (ii) violates any law, rule, or regulation, (iii) infringes, misappropriates, or otherwise violates any copyright, trademark, or other intellectual property right, right of privacy, right of publicity, or any other right of any entity or person, (iv) encourages conduct that could constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national, or international law or regulation, (v) advertises or otherwise solicits funds or is a solicitation for goods or services or (vi) encourages the use of controlled substances. Leo & Loy reserves the right to delete any such material from the Site.

You agree not to impersonate any other person or entity, whether actual or fictitious, including impersonating an employee or consultant of Leo & Loy. You acknowledge and agree that you may not upload, post, reproduce, or distribute any content on or through the Site that is protected by copyright or other proprietary right of a third party, without obtaining permission from the owner of such right. Any copyrighted or other proprietary content distributed with the consent of the owner must contain the appropriate copyright or other proprietary rights notice. The unauthorized submission or distribution of copyrighted or other proprietary content is illegal and could subject you to personal liability or criminal prosecution.

THE SERVICE

The Leo & Loy website including all content (‘Content’) available through the Leo & Loy domain name, (the ‘Site’) is owned and operated by Leo & Loy. This Site provides to its customers high quality career writing services, and career coaching services produced by professional writers and career coaches. Leo & Loy accepts the orders for work, and assigns it to the appropriate team member/career coach to perform the work. The customer will agree to this website’s terms and conditions when placing an order through the website for any writing or career coaching services. Also, placing an order in itself will not be an acceptance of the work order. We retain the right to refuse to work on the project in certain circumstances.

ORDER PROCESS

Placing an order. While registering with the site, please use a valid email address and a correct phone number where you can be reached. We speak with every client who engages Leo & Loy in career services. Please provide us with your current resume including comprehensive details of your current and previous work experience, education, job goal, as well as all job-related trainings, certificates, affiliations, and seminars attended. Your new documents will be created based on the information you provide. Once the order is executed as per the request, any change request will attract additional fees and also additional time which has to be approved by the customer and Company. Your coach is assigned based on the information you provide. A call will take place with the coach directly to outline next steps and timeline for deliverables.

DELIVERY

Leo & Loy shall not be responsible or liable for any type of delivery issues resulting from any of your service providers like internet, email, etc. which are beyond our control, or failure of the customer to download the document or documents. We strive to provide the best quality service to our customers. Please check your spam folder for our communications or contact Leo & Loy at [email protected] in the event you are waiting for an email you have not yet received.

WARRANTY DISCLAIMER

THE SITE, ANY SERVICE OFFERED ON OR THROUGH THE SITE, AND THE ENTIRE CONTENTS AND SOFTWARE ON THE SITE, ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND WHATSOEVER. Leo & Loy EXPRESSLY DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF PERFORMANCE OR COURSE OF DEALING. Leo & Loy MAKES NO WARRANTY OR GUARANTY THAT THE CONTENTS OF THE SITE ARE COMPLETE, ERROR-FREE, OR THAT THE SITE WILL OPERATE IN A MANNER THAT IS SECURE (UNLESS OTHERWISE INDICATED), UNINTERRUPTED, OR ERROR-FREE, OR THAT THE SITE IS OR WILL BE MAINTAINED FREE OF VIRUSES OR OTHER HARMFUL CODE. IT IS UP TO YOU TO TAKE ANY AND ALL PRECAUTIONS TO ENSURE THAT THE INFORMATION YOU ACCESS AND USE FROM THE SITE IS FREE OF SUCH ITEMS AS VIRUSES, WORMS, TROJAN HORSES, AND OTHER ITEMS OF A DESTRUCTIVE NATURE. CHANGES MAY BE MADE TO THE CONTENTS AND SOFTWARE ON THE SITE, AND THE SERVICES DESCRIBED WITHIN OR OFFERED ON THE SITE, AT ANY TIME WITHOUT NOTICE. Leo & Loy USES REASONABLE EFFORTS TO INCLUDE ACCURATE, AND UP-TO-DATE INFORMATION ON THE SITE. Leo & Loy IS NOT RESPONSIBLE FOR TECHNICAL, HARDWARE, OR SOFTWARE FAILURES OF ANY KIND; LOST OR UNAVAILABLE NETWORK CONNECTIONS; OR INCOMPLETE, GARBLED, OR DELAYED COMPUTER TRANSMISSIONS.

LIMITATION OF LIABILITY

BY USING THE SITE, YOU AGREE THAT Leo & Loy WILL NOT FOR ANY REASON OR CIRCUMSTANCE, AND REGARDLESS OF LEGAL THEORY, WHETHER IN TORT, CONTRACT, OR OTHERWISE, BE LIABLE TO YOU OR ANY OTHER PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, OR ANY OTHER DAMAGES, HOWEVER CAUSED, AND REGARDLESS OF CHARACTER, INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST SAVINGS, LOSS OF PROGRAMS, OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM OR OTHERWISE, EVEN IF Leo & Loy HAS BEEN ADVISED OF THE POSSIBILITY OF ANY SUCH DAMAGES. THE FOREGOING LIMITATION OF LIABILITY APPLIES, BY WAY OF EXAMPLE BUT WITHOUT LIMITATION, TO ANY DAMAGES ARISING OUT OF OR IN CONNECTION WITH (I) YOUR ACCESS TO, USE OF, OR INABILITY TO USE, THE SITE (INCLUDING ANY SERVICE OFFERED ON OR THROUGH THE SITE), OR (II) ANY ERRORS OR OMISSIONS IN THE CONTENT OF, OR PERFORMANCE OF THE SOFTWARE ON, THE SITE (INCLUDING ANY SERVICE OFFERED ON OR THROUGH THE SITE). SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO SUCH EXCLUSIONS MAY NOT APPLY TO YOU. HOWEVER, SUCH EXCLUSIONS SHALL BE ENFORCEABLE TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

INDEMNIFICATION

You agree to defend, indemnify, and hold Leo & Loy harmless from and against any and all claims, losses, damages, liabilities, costs, and expenses, (including, but not limited to, attorneys’ fees), arising from or related to your (i) use of the Site or Services or (ii) violation of any of these Terms.

COPYRIGHTS, TRADEMARKS, AND SERVICEMARKS

The Site and all information, documentation, and other content posted in or on the Site are copyright Leo & Loy. All rights reserved. Unless stated to the contrary, all Content is the property of Leo & Loy. By making this Content available on the Site, Leo & Loy is not waiving any proprietary rights (including copyrights or trademarks) in such Content, and is not transferring its rights to you or any third party. The Content is protected by U.S. and international copyright laws. The service names and logos on the Site, and the appearance of the Site, including icons and graphics are servicemarks/trademarks, registered servicemarks/trademarks and/or trade dress of Leo & Loy. Unauthorized use is prohibited. You agree not to remove copyright, trademark, or other notices from any Content or Marks you may get from the Site. You cannot download or copy any content from the Site without the prior written consent of Leo & Loy except for your individual use. No right, title, or interest in any downloaded materials is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell, or participate in any sale of, or exploit in any way, in whole or in part, any of the Content, Marks, the Site, or any related software.

REMEDIES, COSTS, AND LEGAL FEES

In the event that Leo & Loy determines, in its sole discretion, that you have breached any of the Terms, or have otherwise engaged in inappropriate conduct, Leo & Loy may, in addition to any other remedies that may be available, (i) warn you of the violation via e-mail; (ii) delete any content provided by you or your agent(s); (iii) terminate your use of the Site; (iv) notify and fully cooperate with the proper law enforcement authorities for further action; or (e) take any other action which Leo & Loy deems to be appropriate.  In the event of any dispute between the parties (you and Company), no matter what the outcome, each party agrees to bear their own costs and legal fees.

TERMINATION

These Terms are effective unless and until terminated by Leo & Loy. Leo & Loy may terminate all or part of the Site at any time without notice to you. Upon any termination of these Terms or the Site, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials.

LAW THAT GOVERNS THE SITE

Information on the Site includes descriptions of services available only in the United States of America. These Terms are governed by and interpreted pursuant to the laws of the State of California, United States of America, notwithstanding any conflicts of laws principles, and venue shall rest exclusively in the courts situated in Vista, County of San Diego, California. If any part of these Terms is unlawful, void, or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of the remaining Terms.

ENTIRE AGREEMENT

These Terms constitute the complete and exclusive statement of the mutual understanding of the parties and supersede and cancel all previous written and oral agreements and communications relating to the subject matter hereof. No failure or delay in exercising, on the part of either party, any privilege, power, or right hereunder will operate as a waiver thereof.

ABILITY TO ACCEPT TERMS OF USE

You affirm that you are either more than 18 years of age, or an emancipated minor, or possess legal parental or guardian consent, and are fully able and competent to make on-line purchases; to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms of Use, and to abide by and comply with these Terms of Use.

If you provide any information that is untrue, inaccurate, not current or incomplete, or if Leo & Loy has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Leo & Loy has the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).

CONTACT US

Any questions or concerns about these terms and conditions of use should be brought to our attention by e-mail to [email protected], and shall provide us with information relating to your concern.

DEFINITIONS

‘Coach’ is the person who has agreed to work with the company to provide writing and coaching services under the company’s terms.

‘Customer’ or ‘Client’ is the person who places an order with the company to obtain services and is governed by the defined terms and conditions laid out in this agreement.

‘Order’ or ‘Project’ is an electronic request for a paid service from the Customer.

“Company” is Leo & Loy, LLC

“Site” is www.leoandloy.com